Update problem: HTTP 500 Internal Server Error

szyb · **Joined:** Tue Jan 03, 2006 4:06 pm **Posts:** 3

Hi!

I have problem with update using help->Check for updates. Program returns message box with:
HTTP 500 (InternalServerError)
I have tried update several times, but every time PDN returns this error.

I'm using 3.0 RC 1 release.
The same problem i had with PDN 3.0 Beta 2 and Beta 3 release.

This is not about my firewall (Kerio 4.x), because its turning off does not help.
Any ideas how to check for updates with PDN?

best regards,
Szymon Belus

Sponsor

Conrad · **Joined:** Sun May 21, 2006 8:18 am **Posts:** 18

I have the same. I am also from Poland whot is strange O_o PDN don't like polish users?

szyb · **Joined:** Tue Jan 03, 2006 4:06 pm **Posts:** 3

Is there no solution for this problem? Maybe you will need some additional information, which I can get?
Please write me what you need to solve this problem.

BoltBait · **Posted:** Wed Jan 31, 2007 7:00 pm

When all else fails, go straight to the download link:

http://www.getpaint.net/download.html

szyb · **Joined:** Tue Jan 03, 2006 4:06 pm **Posts:** 3

BoltBait wrote:

When all else fails, go straight to the download link:

http://www.getpaint.net/download.html

Yes. I do that, but when update worked, I clicked once and I have new version. Now I have to uninstall previous version, download newest one and finally install it. That takes much more time.
I am wondering why this error occurs.

Rick Brewster · **Posted:** Wed Jan 31, 2007 7:45 pm

You don't have to uninstall before installing the new version, it handles that automatically.

In fact you can just run the installer with the /skipConfig command-line parameter to have it do exactly the same thing that the auto-update does. That is, it doesn't ask you any questions, you don't have to accept the license agreement (because you already have in the update scenario!), it just installs it.

As for the HTTP 500 error: I don't know. I haven't seen it myself. Your two reports are the only ones that I know of. The server that the updates are coming from is a large mirror network managed by BetaNews.

In any case I've reported this to the BetaNews guys, hopefully the problem will be gone if it isn't already!

barkbark00 · **Posted:** Wed Jan 31, 2007 7:51 pm

Check this out:

http://www.checkupdown.com/status/E500.html <----explains what HTTP 500 is

Its an internal(your server) server restriction or error. Its probably not BetaNews.

blizni · **Joined:** Mon Mar 19, 2007 2:17 pm **Posts:** 3

I'm also from Poland and I have the same error.
I can't update paint.net from menu.

Rick Brewster · **Posted:** Mon Mar 19, 2007 7:03 pm

blizni, are you able to download this file manually?

http://www.getpaint.net/updates/PaintDotNet_3_01.zip

HITMAN-X- · **Posted:** Tue Mar 20, 2007 1:30 pm

Windows wrote:

The website you are visiting had a server problem that prevented the webpage from displaying. It often occurs as a result of website maintenance or because of a programming error on interactive websites that use scripting.

The site could of been down for a bit or you could have a setting wrong in your firewall or router.

Pigom · **Posted:** Tue Mar 20, 2007 8:53 pm

And I'm also from Poland and I have the same error.
I can't update paint.net from menu -> HTTP 500 error.
There is no problem with manualy dawnloading.

HITMAN-X- · **Posted:** Thu Mar 22, 2007 4:20 pm

This is starting to sound like firewalls.

Pigom · **Posted:** Thu Mar 22, 2007 5:27 pm

HITMAN-X- wrote:

This is starting to sound like firewalls.

No. I have no firewall, except this from Win XP.

HITMAN-X- · **Posted:** Thu Mar 22, 2007 9:54 pm

Pigom wrote:

HITMAN-X- wrote:

This is starting to sound like firewalls.

No. I have no firewall, except this from Win XP.

Well then may I ask a few questions ?.

Have you turned of the builded in firewall for windows and tryed to update ?

Do you have all of the windows updates as they often fix bugs in windows ?, If not you should go to http://windowsupdate.microsoft.com

Are you using a router ? If so do you have the router internal firewall setup right ? (Belive it or not most people don't even know that there routers have there own firewalls inside of them)

Do you have an up to date web browser ?. I know IE is now using IE: 7.

Bob · **Posted:** Thu Mar 22, 2007 10:57 pm

Notice they are all coming from Poland, and I've seen similar (Polish) issues in previous posts too.
FYI.

Paint.NET

Update problem: HTTP 500 Internal Server Error

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